How It Works

Moto Recovery is a community supported nonprofit that helps riders move out of difficult situations and into a clear next step. We focus on communication, realistic expectations, and making sure riders are not left figuring things out alone. 

When you contact Moto Recovery, we ask for a few details so we understand the situation:

• Your location
• Condition of the motorcycle
• Your safety status
• Where you would like to go

This allows us to give honest expectations before anyone starts driving.

We respond based on distance, safety, weather, and volunteer availability.

We will always communicate clearly about timing and options so you know what to expect.

Moto Recovery may not always be the fastest option, but it will always be a transparent one.

Because Moto Recovery is a volunteer nonprofit and not a commercial carrier, we ask riders to acknowledge a standard liability waiver before transport begins. We will send this to you at the time of assistance so everything is clear and transparent. 

We help move the rider and motorcycle to a safe destination agreed upon ahead of time.
Destinations may include home, a shop, or another appropriate location.

Moto Recovery does not replace emergency services or mechanical repair.
If there is danger or injury, emergency services should always be contacted first.

Our goal is stability and clarity.
We make sure you understand your immediate options so you can decide what to do next without pressure.

Moto Recovery operates through rider support rather than memberships.
Donations make it possible for someone to answer when a rider needs help.

No one is required to donate to receive assistance.